Basic Technical Support Price List

Price List

Basic Support Services

Suitable for SMEs, VPS users, website owners, developers and organisations.

Server Installation & Configuration

•Windows Server setup
•Linux server setup
•Initial server hardening
•Remote access configuration
•Basic DNS and network setup

From RM250 / server

Web Server & Control Panel

•Apache / Nginx / OpenLiteSpeed
•IIS web server setup
•cPanel / WHM
•Plesk / CyberPanel
•Webmin / Virtualmin

From RM300 / setup

Web Application Deployment

•WordPress installation
•Joomla installation
•Drupal installation
•Moodle LMS deployment
•PHP and database configuration

From RM180 / application

Website Migration & Restore

•Website migration
•Database migration
•Backup restore
•Domain and DNS update
•Basic post-migration testing

From RM250 / website

Email & Domain Services

•Business email setup
•SPF, DKIM and DMARC
•Mail server troubleshooting
•DNS record configuration
•Email migration assistance

From RM150 / domain

Security & Protection

•Firewall configuration
•WAF setup
•Cloudflare configuration
•SSL certificate installation
•Basic server security hardening

From RM250 / service

Virtualization Support

•VMware ESXi setup
•Proxmox VE setup
•Hyper-V configuration
•VM deployment
•Basic storage configuration

From RM350 / setup

Networking Support

•MikroTik router setup
•VLAN configuration
•VPN setup
•NAT and port forwarding
•Basic LAN troubleshooting

From RM250 / setup

Remote Technical Support

•General troubleshooting
•Remote session support
•Configuration checking
•Basic advisory
•Issue investigation

RM80 / hour

General Rates

General Support Rates

For troubleshooting, consultation and remote technical assistance.

Service Type	Description	Starting Price
Remote Technical Support	General troubleshooting via remote session	RM80 / hour
Server Setup	Windows or Linux server installation and basic configuration	From RM250
Website / Application Setup	WordPress, Joomla, Drupal, Moodle or similar application	From RM180
Emergency Support	Urgent issue, after-hours or critical troubleshooting	Case-by-case
Onsite Support	Physical visit, installation or troubleshooting at customer site	Contact us

Important Notes

• Prices shown are starting rates and may vary based on complexity, urgency and scope of work.
• Remote support is preferred unless onsite work is required.
• Third-party license, software, cloud, hosting or hardware costs are not included.
• Custom quotation is available for larger projects, maintenance contracts or recurring support.